Privacy Policy

Effective Date: 25-09-2025

At Sri Vasam Residency ,we are committed to safeguarding the privacy and confidentiality of our guests, visitors, and website users. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with the applicable laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
By accessing our website, making a reservation, or availing our services, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

In the course of providing our services, we may collect the following categories of information:

Personal Identification Details: Name, address, email, phone number, gender, nationality, and date of birth.
Government Identification Details: Passport, Aadhaar, or other government-issued ID (as mandated under Indian law for guest registration).
Booking and Transaction Details: Room preferences, check-in/check-out dates, payment details, billing information, and booking history.
Technical Information: IP address, browser type, operating system, cookies, and usage data collected through our website.
On-Premise Information: CCTV recordings and Wi-Fi usage records (where applicable), maintained for security and legal compliance.

2. Purpose of Collection and Use of Information

We collect and use personal information for the following purposes:

To process reservations, payments, and provide requested services.
To comply with statutory and regulatory requirements, including guest registration with local authorities.
To maintain the safety, security, and integrity of our guests, staff, and property.
To enhance guest experience by personalizing services and improving facilities.
To send promotional offers, newsletters, and updates (only with your consent).

3. Disclosure of Information

We may share personal information only under the following circumstances:

With government authorities or law enforcement agencies, as required by applicable laws.
With trusted third-party service providers (such as payment processors or IT support) who are bound by confidentiality obligations.
In connection with legal proceedings, to protect our rights, property, or safety.
We do not sell, trade, or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to ensure that your personal information is protected against unauthorized access, misuse, or disclosure. While we strive to safeguard your data, please note that no method of electronic transmission or storage is completely secure.

5. Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and deliver tailored content. You may choose to disable cookies through your browser settings; however, this may affect certain functionalities of our website.

6. Data Retention

We retain guest records and personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations, including those under Indian guest registration laws.

7. Your Rights

Subject to applicable law, you may exercise the following rights regarding your personal information:

Right to access and obtain a copy of your data.
Right to rectify or update your information.
Right to withdraw consent for promotional communications.
Right to request deletion of your information, unless retention is required under law.
To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such external sites.

9. Changes to this Privacy Policy

Sri Vasam Residency reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date.

10. Contact Information

For any queries, concerns, or requests regarding this Privacy Policy, please contact:
Sri Vasam Residency
60/1A2, Reddipatti Village, Anandhur PO, Opp: OLA GIGA FACTORY,Pochampalli Bargur Industrial Park,Krishnagiri 635304
Phone: +91 93420 34446
Email: info@srivasamresidency.in